SERVERS

WHM

General

Q How to login to WebHost Manager

VIDEO


STEP BY STEP

In order to login to WebHost Manager (WHM), you must first have your login details including:(1) Login IP Address (2) Username (3) Password

This tutorial assumes you already have this information, and have navigated to the IP address login page shown here

Since your WHM is a secure environment that only you have access to, you now have to enter your username and password to gain access

1 Enter your username here

2 Enter your password here

3 Then click Login

That's it!  You've successfully logged in to WebHost Manager (WHM), and can now begin setting up new web hosting accounts, creating packages, and dozens of other tasks to help you manage your web hosting business

4 When you're finished with WHM, simply close your browser, or click the logout link

This is the end of the tutorial.  Be sure to check out all the other WHM tutorials to learn how to use the specific features within WHM

QWhat is the difference between WebHost Manager (WHM) and cPanel

VIDEO


STEP BY STEP

Now let's learn what the difference is between WHM and CPanel

WHM is a resellers control panel. It is what reseller customers use to manage all the hosting accounts in their reseller plan

CPanel on the other hand, is the end user's control panel. It is what the reseller's customers use to manage their individual hosting accounts

We are currently logged in to WHM, so let's go take a look at a list of hosing accounts in this reseller plan

1 Click the Account Information link

2 Then click the List Accounts link

This is a list of accounts in this WHM's reseller plan.  Once again, each of these accounts have their own individual CPanel, and we can login to their CPanel by clicking the corresponding link

3 Let's login to the CPanel for newdomain.com

Resellers have the ability to login to their customer's cPanel control panels without their username or password. This can be useful in helping customers how to use their cPanel

That's it!  As you can see here, we're now in the CPanel control panel for the newdomain.com hosting account

4 OK, now let's close this window and return to WHM

Welcome back to WHM (WebHost Manager)

This is the end of the tutorial.  You now know the difference between CPanel and  WHM:  CPanel - end user's control panel  WHM - reseller's control panel

Q Becoming familiar with, and navigating around in WHM

VIDEO


STEP BY STEP

Every hosting account created in WHM has it's own CPanel, an end user control panel

OK, let's take a look around.  In this center frame there are several icons we can click on

These correspond to headings in this left frame

Clicking on an icon will bring up sub-icons that correspond to all the tools available on the left

1 Click the Account Information icon here

Here are the 7 tools available to use under Account Information

To access any of these tools, you can click on the corresponding icon in this frame

You can also click on the link here in this menu frame. You could have also done this from the WHM home page

Scroll down here to see all the tools available in WHM

As you can see, there are dozens of tools available to you in WHM

Scroll back up

This is where you would get news from your reseller plan provider, if they use this feature in WHM

2 Click the News link

As you can see, there is no news displayed here

3 Click the Change Log link

This page shows detailed information of your version of WHM, and historical information about when it was updated and what changes were made

4 To logout of WHM, simply close your browser, or click this Logout link

This is the end of the tutorial. You should now be much more familiar with WHM, and how to navigate it's pages. For more information on how to perform specific tasks, please refer to our other demos

Q How to change your WHM theme

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to change our WHM theme

1 Click the Themes link

2 Click the Change WHM Theme link

3 Click this link

That's it! Our WHM theme has been changed, and therefore, the look and feel of WHM is now different than before

4 Click here to return to the main page

5 Click the Themes link

6 Click the Change WHM Theme link

Now let's change back to the original theme

7 Click the x link

This is the end of the tutorial, you now know how to change your WHM Theme

Q How to setup your Remote Access Key in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to setup a Remote Access Key

A Remote Access Key is what's needed if you want to have a script automatically connect to your WHM for the purposes of creating new accounts, deleting accounts, etc

1 Click the Setup Remote Access Key link

The Remote Access Key is a random series of alphanumeric characters.  If you copy this key and paste it into a script that's designed to connect to WHM, you'll be able to have that script perform tasks that you would normally have to login to WHM to do

You may need to reset your Remote Access Key when setting up a new script.  Let's do that now

2 Click the Generate New Key button

That's it! The Remote Access Key has been reset, and is shown here at the bottom

This is the end of the tutorial.  You now know how to setup your Remote Access Key, and where to go to get it for use in scripts that connect to WHM

Q Checking your server status and information in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Let's take a look at the Server Status section of WHM, and the 2 options; Server Information and Service Status

1 Click the Service Status link

Here you will find a list of services running in your server, and their status whether the services are up or whether they're failing

From the green lights shown, we see that the services here are all up and running fine

If the lights were red (failing) or yellow (about to fail), then more investigation would be needed to find out why, and how to get the services back up and running

One of the more important items in this list is the Server Load.  It is a good indication of how hard the server is being run. If the load gets much above 1.00 multiplied by the number of CPU cores in your server, the server may be overloaded and you should address this with your server administration.

Here at the bottom of the list of services, list your hard drive partitions and how much storage space is being used by each.  It is typically the /home directory where all the hosting account files are located, so you should ensure there's lots of space available here

2 Now click the Server Information link

In this case, the server has an Intel Xeon Processor with two cores, each running at 3.00 GHz, with a 6 MB cache

The server has 4 GB of RAM

On the Server Information page, you can see the complete details of your server

You can see a breakdown of how the 4 GB of RAM is being used here

It has one hard drive named sda, which is a 500 GB drive

Finally, a detailed breakdown of the hard drive partitions is shown here at the bottom of the page

This is the end of the tutorial.  If you ever have problems with the service you get from your server, you should return to the Server Status section to check things out

Email

Q Using Mail Troubleshooter in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Let's learn how to use the Mail Troubleshooter feature in WHM

1 Click the Email link

2 Then click the Mail Troubleshooter link

This is where you can test any email address by tracing it's route from this server

Let's trace an email address that would be on this server

3 Enter an email address here

4 Then click the Submit button

The trace didn't go very far, because the email address would be located on this same server.  It just stopped at the email address entered

5 Go back to the Mail Troubleshooter

6 Let's enter an email address that we know is not on this server

7 Then click the Submit button

This time the trace went to a server called smtpin.eastlink.ca, and there were no errors in this trace.  This email address appears to be working fine

8 Click the Mail Troubleshooter link again

9 This time enter a bogus email address that you know will fail

10 Click Submit

This time we got an error saying it failed

This is the end of the tutorial.  You now know how to check an email address by performing a trace using the email troubleshooter tool in WHM

Websites, Hosting & Databases

Q How to create Hosting Packages in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to create hosting packages

Hosting packages help speed up the process of creating new cPanel hosting accounts, by pre-defining several properties of the accounts you want to create (i.e. storage space, bandwidth, emails, parked domains, etc.)

You can create as many hosting packages as you wish

1 Click the Packages link here

2 Click the Add Packages link

This is where you setup a new pre-defined account package

Let's go ahead and create a package called Silver

3 Enter the name of the new package here

Note that bandwidth must be entered in megabytes (MB) and not gigabytes (GB).  In this case we'll enter 300000 MB which is equal to 300 GB

4 Now continue down the list, setting limits for each of the resources

5 When finished, click the Add button

That's it!  The new account package has been created, and can now be used to speed up the hosting account creation process.

6 Click the Packages link

7 Then click Edit Packages

Here you can see the new package that we just created.

This is the end of the tutorial.  Remember that you can create as many hosting packages as you wish, and that they greatly speed up the process of creating new hosting accounts.

Q How to edit or delete hosting packages in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to edit a pre-existing hosting package

1 Click the Packages link

2 Then click Edit Packages

Note that there is only 1 package created in this WHM reseller plan.  If there were others (and you can create as many packages as you wish), they would all be listed here

3 Select demo1234_bronze as the package you wish to edit

4 Then click Edit

This is the screen we use to edit the package.  Let's change a few things...  scroll down a little to show all options

Now let's change a few options

5 When finished, click the Save Changes button

That's it! The package has been modified as per your new specifications

Now we'll show you quickly how to delete packages you've created (or edited)

6 Click the Packages link

7 Click the Delete Packages link

8 To delete a package from your reseller plan, select it from this list, and click the Delete button

Note that deleting packages does not delete the actual hosting accounts that were created using the package.  It only removes the package as an option when creating new accounts

This is the end of the tutorial.  Remember that you can create as many packages as you wish, delete them, or edit them at any time.  Doing so does not affect any existing hosting accounts

Q Managing FrontPage extensions in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to manage FrontPage extensions

Frontpage extensions should only be installed in accounts where FrontPage will be the program used to create the website.  If FrontPage will not be used, do not install the FrontPage extensions

1 Click the FrontPage link here

From here you can install (or uninstall) FrontPage extensions into any account in your reseller plan

Also be aware that your customers can do this with their own accounts themselves from their cPanel control panel

2 Click the Install FrontPage Extensions link

3 Select abc123.com, as the account for which we want to install the FrontPage extensions

4 Then click Install

That's it!  FrontPage extensions have been installed in the abc123.com account

Remember that once FrontPage extensions are installed, files should only be uploaded to that account using FrontPage and the HTTP uploading method.  Using the FTP method may damage the extensions, and might require you to re-install them

5 Let's go back to the FrontPage screen

6 Click the Uninstall FrontPage Extensions link

7 Select abc123.com, then scroll down and click Uninstall

The FrontPage extensions have now been removed from this account

8 Go back to the FrontPage screen again

9 Click the Install FrontPage Mail Extensions link

10 Click Proceed

We just installed the FrontPage mail extensions in any account that needed them

This is the end of the tutorial.  You now know how to install and remove FrontPage extensions from any account in WHM.  Remember that your customers can also do this from their own cPanel control panel

Q How to limit bandwidth usage in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn about setting bandwidth limits for specific hosting accounts in your WHM

1 Click the Limit Bandwidth Usage link here

A hosting account's bandwidth limit cannot be exceeded.  When it's reached, the account will stop working until either:1) The end of the month (when bandwidth usages are reset), or  2) The bandwidth limit is increased

Every account in WHM already has a bandwidth limit, as it would have been set when the account was created

Let's go ahead and check the bandwidth limit on one of the listed hosted accounts

2 Select demo123.com

3 Click the Limit button

Here we can see that the demo123.com account has used 0 MB (or megabytes) of bandwidth

It has a bandwidth limit of 20,000 megabytes

4 Let's go ahead and increase this account's bandwidth limit, by typing in a new value here

5 Click Change button

That's it! The bandwidth limit for this account has been changed

6 Now click the View Bandwidth Usage link here

From here you can see the bandwidth used by each individual account in WHM

The amount of bandwidth used is shown in this column

7 We can click here to see how much bandwidth each account used last month

8 Click here to show the bandwidth usages and limits in MB (megabytes) instead of GB (gigabytes)

Bandwidth limits and usages are now shown in Megabytes

This is the end of the tutorial.  You now know how to manage the bandwidth limits for your hosting accounts, and how to check current and past bandwidth usages

Domains & DNS

Q Managing DNS Zones in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to manage our DNS zones

Keep in mind that you rarely (if ever) have to modify your DNS zones, since WHM does that for you automatically.  You should only attempt to modify DNS zones if you know exactly what you are doing

1 Click the DNS Functions link

2 Click the Add a DNS Zone link

This is the screen where you can add new DNS zones, but we're not going to do that in this tutorial

3 Click the DNS Functions link

4 Click the Delete a DNS Zone link

This is the screen where you can delete DNS zones together

5 To delete the DNS zone for demo123.com, select that account here

Then we would click this delete button, but we're not going to do this, as it would render the account useless

6 Click the DNS Functions link

7 Now click the Edit DNS Zone link

8 Select demo123.com

9 Then click Edit

This is where you can edit the DNS zone properties of the demo123.com account

All of these zone properties (or zone records) can be modified from here.  But again, do not change anything unless you know exactly what you are doing

10 Click the DNS Functions link

11 Click the Edit MX Entry link

12 Select demo123.com

13 Then click Edit

This is where you can specify a custom MX entry.  You may want to do this for customers who want their email hosted elsewhere on another server.  In those cases, you would enter the other server's IP address here and click save

This is the end of the tutorial.  You now know how to manage DNS zones in WHM.  Remember that WHM automatically manages DNS zones for you, so you should rarely have to do it manually

Q Managing MX entries in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

1 Click the DNS Functions link

Now let's learn how to manage our MX entries

2 Now click the Edit MX Entry link

3 Select demo123.com, then click Edit

4 Now select the account for which you want a customized MX entry

This is where you can specify a custom MX entry.  You may want to do this for customers who want their email hosted elsewhere on another server.  In those cases, you would enter the other server's IP address here and click save

We're not going to do this now, because we don't want to disturb the existing settings

This is the end of the tutorial.  You now know how to manage MX entries in WHM.  Remember that unless you want to point mail to a different mail server (not in this server), you never have to modify your MX settings

Q How to park a domain in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to park a domain in WHM

Customers can park domains themselves, from their cPanel control panels so you'll rarely have to use this feature in WHM

1 Click the DNS Functions link

2 Then click Park a Domain

Parking a domain will automatically set up a DNS zone in the server

In this tutorial, we want to park (or point) a new domain to demo123.com

3 Select the existing domain here

4 Then enter the new domain to park here

5 To create the new DNS zone, click the Submit button

That's it!  We've just created a new DNS zone so that our new domain will point to our existing domain

Make sure that you now update the nameservers of the parked domain to the same values as demo123.com

Both domain names must have the same nameserver settings, and after 24-48 hours of propagation, the new domain will be successfully pointing to the original domain

This is the end of the tutorial.  You now know how to park a domain in WHM.  Remember that your customers can do this themselves with their own domains, from their CPanel

Account & Other Tasks

Q Disable or Enable Demo mode in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

You have the ability to turn any account in your WHM into a demo account.  A demo account is commonly used as a sales tool, as it allows potential customers to login to CPanel and browse around, but restricts the user's ability to alter files or folders

1 Click the Accounts Functions link

2 Click the Disable or Enable Demo Mode link

3 Select newdomain.com as the account we want to convert into a demo account

4 Click Modify

We can see here that demo mode is currently disabled for this account

5 Click the Enable button

That's it!  Demo mode has been enabled, meaning that when a user logs in to this account's cPanel, certain functions will be disabled

6 Click the Disable or Enable Demo Mode link

7 Select newdomain.com again

8 Click Modify

9 Then click Disable

Demo mode has been turned off, and the account is once again fully functional

This is the end of the tutorial.  You now know how to setup a demo account, so you can allow your customers access to a seemingly fully functional CPanel, but that won't allow them to alter any files

Q How to modify the suspended accounts page in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

With WHM, you have the ability to suspend hosting accounts so that they will no longer work

You may want to do this if an account is using too many server resources, if the customer hasn't paid their bill, or accounts will automatically be suspended if they've reached their monthly bandwidth limit

Now let's learn how to modify the page that displays in a visitor's browser if an account is suspended

1 Click the Modify Suspended Account Page link here

Let's go ahead and paste the custom HTML code that corresponds to our suspended accounts page

Here is where you modify your suspended accounts page

2 Select everything in the text box (we're going to replace the entire page)

3 Now enter (or paste) the HTML code of your new suspended accounts page

4 Click the Save button

That's it!  We've just modified the page that displays in place of any account's home page that is suspended

This is the end of the tutorial.  You now know how to modify your suspended accounts page

Q How to modify an account in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to modify (or edit) an existing hosting account in WHM

1 Click the Modify an Account link

2 Click the account you wish to modify, we'll choose the anewdomain.com account

3 Then click Modify

This is where you can modify an account.  You can change the cPanel theme, the number of allowed email accounts, mailing lists, MySQL databases, FTP accounts, subdomains, parked domains, and/or addon domains

4 Let's go ahead and change a few things.....

5 When finished, click Save

If there is a conflict between the package and your chosen settings, choose one of these options. We'll create a new package with these settings

That's it!  The account has been modified

You can return to the Modify an Account screen at any time, as customers may periodically want to upgrade their accounts

This is the end of the tutorial. You now know how to modify an account in WHM

Q How to change an account password in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to change an account password in WHM

You may need to change an account password if it's been forgotten, or if the customer wants it changed for security reasons

But remember you can tell a customer that they can change their password themselves from their CPanel so you really should only need to use the WHM password modification tool if it's been forgotten and the customer cannot login to CPanel

1 Click the Password Modification link

Now select the account that needs a password change

2 Select the newdomain.com account

3 Then enter a new password for the selected account here

4 Or use the password generator

5 Then click the Change button

That's it!  The password has been changed for that account, and the new password will now be needed to access the account's cPanel and for connecting to the account via FTP

This is the end of the tutorial.  You now know how to change the password of any account in your WHM

Q How to modify an account's quota in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to change the amount of storage space allowed (quota) in a specific hosting account

1 Click the Account Functions link

2 Then click the Quota Modification link

This page lists all the accounts in your WHM, and the total amount of storage space used by each one, and the total

3 Let's go ahead and change the quota for the abc123.com hosting account

4 Then click the Save button here

That's it!  We've just modified the account abc123.com so it can now use up to 5000 Megabytes of storage space

You may want to use this feature if customers upgrade their accounts or if they're running low on available storage space

This is the end of the tutorial.  You now know how to change the storage space quota for any account in your WHM

Q Learning about the skeleton directory in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn about the Skeleton Directory

1 Click the Account Functions link

2 Then click the Skeleton Directory link

The skeleton directory is where you put a temporary home page for all accounts you create in WHM

The temporary home page is what visitors will see in their browsers, until a new home page is uploaded to the account

In this tutorial, the reseller's account's main username is demo1234, so that's where the skeleton directory is located (see here)

To change the temporary (or default) home page, simply upload a new page to the cpanel3-skel directory in the location shown above, using either an FTP program or the File Manager tool in your main account's CPanel

This is the end of the tutorial.  You now how to view the skeleton directory in WHM

Q Suspending or unsuspending an account in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to suspend a hosting account in WHM

1 Click the Account Functions link

2 Now click the Suspend/Unsuspend an Account link here

This is the page where you can suspend a hosting account, or unsuspend a previously suspended account

Let's go ahead and suspend an account

3 Select newdomain.com as the account we want to suspend

4 Type in a reason for the suspension here (this is for your own reference)

Alternatively, we could have selected the account's username here

5 Then click the Suspend button here

The account has been suspended!  Now when someone browses to this account's website, they'll see the suspended account message instead of the home page

You can customize the suspended account page by clicking here but we won't do this now

6 Now click the List Suspended Accounts link

All accounts that are suspended in WHM are listed on this page

You can unsuspend, or even terminate an account from this page but we won't do this here

We can see the account we just suspended here...

... as well as the reason for suspension here

7 Let's go back to the Suspend/Unsuspend an Account page

8 Select newdomain.com

9 Then click the Unsuspend button

The account has now been unsuspended

This is the end of the tutorial.  You now know how to suspend and unsuspend hosting accounts in WHM

Q Terminate an account in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Let's learn how to terminate (or delete) a hosting account from WHM

Keep in mind that terminating an account in WHM also permanently deletes it off the server so be very sure you ant to do this before proceeding

1 Click the Account Functions link

2 Click the Terminate an Account link

For the purposes of this tutorial, we're going to delete a dummy account we created called anotherdomain.com

3 Select anotherdomain.com

Scroll down

Remember, clicking the Terminate button here is permanent.  You will only be able to get this account afterwards, if there is a backup of it on the server, or if you've backed it up yourself somewhere else

4 Click the Terminate button

Scroll down

That's it!  The account has been deleted from WHM and the server

5 Click the List Accounts link

The anotherdomain.com account is no longer listed here in the list of accounts

This is the end of the tutorial.  You now know how to terminate (or delete) a hosting account in WHM

Q How to Upgrade/Downgrade an account in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to upgrade (or downgrade) an account in WHM

1 Click the Account Functions link

2 Then click the Upgrade/Downgrade an Account link

Upgrading or downgrading an account uses account packages.  In other words, we're simply going to assign a different package to one of the accounts in WHM

3 Let's upgrade the demo123.com account

4 Click Modify button

Currently, the demo123.com account is setup as a bronze package as shown here

5 Let's upgrade this account to the RES-5 account

Note the demo1234 appended to the beginning of the package name. That is the username of this WHM reseller plan's main account, and indicates that the bronze package was created solely for the use of this reseller plan

The packages listed here at the top (without demo1234 in front) are global packages created by the root user of this server

That's it!  The demo123.com account has been upgraded to the RES-5 package

This is the end of the tutorial.  You now know how to upgrade or downgrade an account in WHM

Q Using Multi-Account Functions in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to use the Multi-Account Functions

1 Click the Multi-Account Functions link

There are 2 tools available in Multi-Account Functions

You can modify or upgrade multiple accounts at the same time...

Or you can terminate (or delete) multiple accounts at the same time

In both cases, using these multi-account functions instead of performing the tasks one account at a time may save you a lot of time depending on how many accounts you need to change or delete

2 Let's click the Modify/Upgrade Multiple Accounts link

On the left, is a list of all accounts in this reseller plan

On the right, are some selection tools that may make it easier selecting accounts when there are dozens or even hundreds to choose from

3 Let's go ahead and select two accounts in this list

4 Now let's select a new package for both of these accounts

5 Then click the Change button

That's it!  Both accounts have been changed to the bronze package

6 Click the Multi-Account Functions link

7 Then click the Terminate Multiple Accounts link

From here you can terminate (or delete) several accounts at one time

Be very careful with this as terminating accounts is a permanent action

Also, be sure never to delete your main reseller account which is also listed here (abc123.com)

In order to delete multiple accounts at once, you'll have to type this phrase into the text box before clicking the Destroy Selected Accounts button

This is the end of the tutorial.  You now know how to use the Multi-Account functions in WHM

Q Using the Feature Manager in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn about the Feature Manager and how you can use it to help create hosting accounts

1 Click the Packages link

2 Then click the Feature Manager link

The first thing we must do is create a feature list name

Feature Manager let's you assign a custom set of features to a specific package

3 Enter a Feature List Name here

4 Click the Add button

This is a list of all the features available in cPanel, and by default, most are all selected.  But we want to create a custom feature list whereby not all features will be available to certain accounts

5 So let's go ahead and make changes in the feature list

6 When finished, click Save

That's it! We've just created a custom feature list

7 Click here to go back to the Feature Manager

8 From here, we can edit the feature list we just created

In order to use the feature list we created, it must be linked to a specific package

9 Click the Packages link here

10 Then click Edit Packages

11 Select the demo1234_bronze package, then click Edit

12 Select the feature list we created here

13 Then click Save Changes

That's it!  Now, any time we create a hosting account and assign it the bronze package, the account will only have those features available to it that we assigned when we created the testfeature feature list

This is the end of the tutorial.  You now know how to use the Feature Manager tool in conjunction with Account Packages, to limit the availability of features to certain accounts

Q Using cPanel Branding in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Let's learn about cPanel branding and how to display a custom logo in cPanel

1 Click the cPanel link here

2 Then click the Branding link here

This is the main cPanel branding page.

3 To view help documentation on customizing the look of your cPanel, click this link

4 Click the live editor next to the x3 theme

We can brand any of the following cPanel themes with our own logo

5 Let's edit the monsoon theme

There are several links on this page that allow you to edit specific parts of this theme

These top links let you edit the images

While these bottom two links allow you to change the HTML and CSS code

6 Click edit logos

Here you can see the three logos that you can replace with your own logos in the monsoon theme

7 Browse to the location of the new logo...

8 Then click upload

The new logo will replace the old one, and you will have successfully branded cPanel so your customers see your logo instead of the standard cPanel logo

This is the end of the tutorial.  You now know how to use cPanel branding to replace the standard cPanel logo with your own

Q Using cPanel/WHM News feature in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to use the cPanel/WHM News feature

1 Click the cPanel link here

2 Then click Modify cPanel/WHM News

Whatever we type in this text box, will appear on the main page of our customer's CPanel (all CPanel accounts that are in this reseller plan)

3 Let's go ahead and enter some news

4 Click the Save News button when finished

That's it!  The text we just entered will appear in all cPanels in this reseller plan.  Let's take a look

5 Click the List Accounts link here

6 Then click the cPanel link for the abc123.com account

Here you can see the text we just entered in the news section of WHM.  It displays here on the left of the cPanel home page

This is the end of the tutorial.  You now know how to use the cPanel/WHM News section of WHM

Q Generating and Installing SSL certificates in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to generate and install an SSL certificate in WHM

1 Click the SSL/TLS link

Getting your own domain-specific SSL certificate installed and working properly is a 3 step process.  You have to: 1) Generate a request 2) Purchase a SSL certificate 3) Install the certificate

Let's go ahead and walk through the procedure

2 Click the Generate a SSL Certificate and Signing Request link

3 In this table we have to enter information about the domain name for which the certificate is for

4 Then enter the domain name the certificate will be for

In this example, we want to be able to access demo345.com securely, like this: https://demo345.com, so we've entered demo345.com

The rest of the information in this form describes who the certificate is for, and will be displayed within the certificate

Let's go ahead and complete the rest of the form

5 Enter an email address where the certificate request information should be emailed

6 When finished, click the Create button

Step 1 is complete!  We've just generated a Certificate Signing Request (CSR) and a Key, both of which are encrypted

This information would also have been emailed to the email address provided on the previous page, and will be needed later when we go to install the certificate

The next step is to purchase a certificate, which we cannot show you how to do here.  You have to go to an SSL certificate vendor to purchase the certificate, and they will require the Certificate Signing Request we just generated in step 1

Once you've successfully purchased the certificate (step 2), you must return here to install it (step 3, final step)

7 Click the Install a SSL Certificate and Setup the Domain link

This screen is where you install your newly purchased SSL certificate

The Domain, User and IP Address boxes may fill in automatically when you paste your certificate above, but if not...

8 Enter the domain this certificate is for here (in this case, demo345.com)

9 The username for this domain goes here (in this case, demo345)

10 The IP Address for the domain goes here (if you don't know what it is, you can go to List Accounts in WHM to look it up)

11 The Key that was generated with the certificate signing request in step 1, should be pasted in here

If required, the ca bundle should be copied and pasted in here.  If you haven't seen it or do not know what it is, leave this box blank

12 Next you would click this Submit button and the SSL certificate would successfully install

This is the end of the tutorial.  You now know how to generate a SSL certificate signing request, and install the certificate in the server

Q How to change your WHM password

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Let's learn how to change our WHM (or main) password

1 Click the Password Modification link

Remember that the WHM password is the same as the CPanel password for your main account

In this tutorial, our main account is demo1234.com so let's go ahead and change its password

2 Select demo1234

3 Then enter a new password here

4 Or use the password generator

5 Click the Change Password button

That's it!  We've successfully changed our main password that's used to login to WHM, and CPanel for demo1234.com

Now let's go try and do something else in WHM

6 Click List Accounts

Since we've just changed the WHM password, we are required to login again before being able to do anything else in WHM

7 Enter the new WHM password here

8 Then click the Log In button

We're now logged back in to WHM

This is the end of the tutorial.  You now know how to change your WHM password.  Remember to keep your password in a safe place.  Although you can change the passwords for any account in your WHM from WHM, you cannot retrieve a lost WHM password.  If you lose it, you'll have to contact your reseller plan provider to have it reset or changed

Q How to create a new hosting account in WHM

VIDEO


STEP BY STEP

This demo assumes you've already logged in to WebHost Manager (WHM)

Now let's learn how to create a new hosting account

1 Click the Account Functions link

2 Then click the Create a New Account link

This is the heart of WHM.  It is the screen where you can create new hosting accounts in real time

There are several options for which you get to set limits for.  The limits you set here will define how many resources the account has access to

Let's go ahead and create a new hosting account

3 Enter the domain name that will be used for this new account

4 Click in the username field to automatically create a username based off the domain name

5 Now type a password...

6 Or use the password generator to create one

At this point we can continue to fill in values for all the options, or to speed up the process, we can choose a pre-defined account package, to automatically fill in many of the options

7 Open the Package drop down menu

8 Let's go ahead and choose the demo1234_bronze package

9 Check this option to adjust the settings manually

Notice how the Quota, Max FTP accounts, Max Email Accounts, and all other options on this page have just been filled in.  This has been done in accordance with the definition of the Bronze package, which you can setup in the Account Packages section of WHM

You can setup as many packages as you want, and you should, as it helps speed up the process of creating hosting accounts

Even though this package predefined the quotas for the account, you can edit any of these options further.  Let's edit the Max SQL Databases quota

10 Click Create

You should now send this information to the person who will be using the account.  They will need to know the username, password, and IP address, as well as the nameservers

They can now login to cPanel for this new account (using the username and password we assigned), but will have to use the IP address method rather than the domain name method, since the domain name will not work until it's nameservers have been changed and propagates (more on this in the cPanel tutorials)

OK, let's go take a look at the accounts in our reseller plan

That's it!  The hosting account has been created on the server, and a new cPanel control panel has been setup for it

11 Click the List Accounts link

There it is, the new account we just created

This is the end of the tutorial.  If you ever want to make changes to accounts you create, you can do so be returning to WHM and using the Modify an Account feature

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