Outlook 2010 (POP - IMAP)

CONVERT POP TO IMAP IN OUTLOOK 2010

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

A Creating a Backup (Optional)

To ensure no important email is lost you may wish to create a backup.

NOTE : The steps below will only back up email on Microsoft Outlook 2010. Any email which has been downloaded on another client or device will need backed up separately.

1

Start Microsoft Outlook 2010 select the Folder Tab and click on New Folder 

2

Create a folder called BACKUP and click OK

3

Select the emails you wish to back up (selected emails are highlighted in light blue)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

4

From the Home tab click on Move and select BACKUP (the emails that will be moved will now be highlighted in Grey)

5

Click on the BACKUP Folder to confirm your emails have moved

B Removing Your POP Account

Before you can configure Microsoft Outlook 2010 to IMAP you will need to remove your POP email account

NOTE : If you have not carried out steps 1-5 in section A, all contents of the mail box will be deleted!

1

Select the File Menu and then select Account settings from the Account Settings Menu.

2

Select the account you wish to remove and click Remove

3

Confirm you wish to remove the account by clicking YES

4

Click the Close Button

5

The Email you backed up in Section A should still be accessible via the BACKUP folder

C Adding Your IMAP Account

Use this section to add your IMAP email account.

1

Start Microsoft Outlook 2010 from the start menu. Click File, and then click Add Account.

2

At the bottom, select Manually configure server settings or additional server types, and click the Next button

3

Select Internet E-mail, and click Next.

4

Enter the Following Information

USER INFORMATION

Your Name : Your Name
E-Mail Address : your.name@domain.com

SERVER INFORMATION

Account Type: imap
Incoming Mail Server : imap.iomartmail.com
Outgoing Server : smtp.iomartmail.com

LOGON INFORMATION

Username : Your email address or the username configured in your CP.
Password : This is the password you associated with your mailbox in the control panel
Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
5

Click on More Settings.

Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
6

Select the Outgoing Server tab. Then check the box beside My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.

7

Click OK

8

Click Next

9

After the test account settings check has finished click Close.

10

Click the Finish button

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

D Restoring Mail From Backup to Your Inbox

Once your email box is configured in Microsoft Outlook 2010 you can restore your backup to your inbox so your IMAP email is accessible on any client or device

1

Navigate to the BACKUP Folder in Outlook 2010

2

Select the emails you wish to restore to your IMAP inbox (selected mails will be highlighted in light blue)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

3

Select Move then Other Folder

4

Expand the new IMAP mail box and select Inbox then click OK

5

Click on your IMAP Inbox to confirm your emails have moved from the BACKUP folder

6

Select the BACKUP folder, then click the delete button from the navigation bar

NOTE : ensure there is no mail in this folder or it will be permanently deleted



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