Thunderbird (POP - IMAP)

CONVERT POP TO IMAP IN THUNDERBIRD

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

A Creating a Backup (Optional)

To ensure no important email is lost you may wish to create a backup.

NOTE : The steps below will only back up email on Thunderbird Any email which has been downloaded on another client or device will need backed up separately.

1

Start Thunderbird click the Display the Applications Menu Button, Navigate to New Message>>Folder

2

Create a folder called BACKUP and Ensure it is a subfolder of Local Folders and click Create Folder

3

Select the emails you wish to back up (selected emails are highlighted in light blue)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

4

From the Display the Applications Menu Button, Navigate to Message>>Move to>>Local Folders>>BACKUP

5

Click on the BACKUP Folder to confirm your emails have moved

B Removing Your POP Account

Before you can configure Thunderbird to IMAP you will need to remove your POP email account

NOTE : If you have not carried out steps 1-6 in section A, all contents of the mail box will be deleted!

1

Highlight your account and click on View Settings for this account

2

Under Account Actions you wish to remove and click Remove Account 

3

Confirm you wish to remove the account by clicking OK

4

Click the OK  Button

5

The Email you backed up in Section A should still be accessible via the BACKUP folder

C Adding Your IMAP Account

Use this section to add your IMAP email account.

Thunderbird is a free application any customers using an older version than 17, we suggest you upgrade direct from Mozilla - http://www.mozilla.org/en-US/thunderbird/
1

Open Thunderbird and click on Create a New Account

2

Select Skip this and use my existing email

3

Complete the details on the wizard that loads up, and click Continue

Full Name : Your Name
E-Mail Address : your.name@domain.com
Password : This is the password you associated with your mailbox in the control panel
Your Name
your.name@domain.com
4

At this point thunderbird will attempt to look for your server Settings, however the ones it finds will be incorrect, click Manual Config

Your Name
your.name@domain.com
5

You now need to enter your full email address in this box,then click on Retest & Done.

Incoming

Type: imap
Server Hostname: imap.iomartmail.com
PORT: 143
SSL: None
Authentication: Autodetect

Outgoing

Type: SMTP
Server Hostname: smtp.iomartmail.com
PORT: 587
SSL: None
Authentication: Normal Password
Username: Your email address or the username configured in your CP.
Your Name
your.name@domain.com
imap.iomartmail.com
smtp.iomartmail.com
143
587
your.name@domain.com
6

You will be presented with a warning regarding encryption, select I Understand The Risks and click Done

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

D Restoring Mail From Backup to Your Inbox

Once your email box is configured in Thunderbird  you can restore your backup to your inbox so your IMAP email is accessible on any client or device

1

Navigate to the BACKUP Folder in Thunderbird

2

Select the emails you wish to restore to your IMAP inbox (selected mails will be highlighted in light blue)

  • You can select all emails by holding CTRL on your keyboard and pressing the A button
  • You can select individual emails by holding the CTRL button and clicking the selected emails with your mouse

3

From the Display the Applications Menu Button, Navigate to Message>>Move to>>YOUR NEW MAILBOX>>Inbox

4

Click on your IMAP Inbox to confirm your emails have moved from the BACKUP folder

 

5

Right Click on the BACKUP folder, Select Delete

NOTE : ensure there is no mail in this folder or it will be permanently deleted



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Information submitted on this page is subject to our privacy policy

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