ACCOUNT MANAGEMENT - SERVICES AND AUTORENEW
You can manage your services and autorenew settings from the "Account management" section on the "left hand" navigation.
Q Overview
You can view a full list of all your services with information on
Package info including Name / Domain / package Reference
Package Status
Package Cost
Package Renewal Date
Package Collection Date (If Auto Renew is enabled)
Package Auto Renew Status
Package Payment Method
Package Invoice History
Q Enable Auto Renew
To enable AutoRenew check the box beside the relevant package
Confirm you want to enable Auto Renew for that package
Q Disable Autorenew
To disable AutoRenew click the "off" button beside the relevant package
Complete the quick survey and click "Submit"
You can now uncheck the box beside any packages you no longer want to AutoRenew
Q Assign a payment method to Autorenew
To assign a payment method to "Auto Renew" click "Assign" beside the relevant package
All valid payment methods will be displayed, click "Assign" beside the method you wish to use for this package
You will be presented with a "success message"
Q View Invoice History
Click "View" beside the package you want to view invoices for
Click "View" beside the relevant invoice
The PDF invoice will be downloaded to your device
Q Enable / Disable Account Statements
You can enable or disable account statements by clicking “Enable or Disable”. Account Statements are sent every 21 days including important information on our products as well as reminding you when services are due for Auto Renew and the estimated collection date.
