Thunderbird (IMAP - POP)

CONVERT IMAP TO POP IN THUNDERBIRD

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

Customers should note when moving from IMAP-POP any mail stored in IMAP folders will not be accessible via your mail client when your POP account is setup. Any mail in IMAP folders will need copied into your inbox.

A Removing Your IMAP Account

Before you can configure Thunderbird to POP you will need to remove your IMAP email account

1

Highlight your account and click on View Settings for this account

2

Under Account Actions you wish to remove and click Remove Account 

3

Confirm you wish to remove the account by clicking OK

4

Click the OK  Button

B Adding Your POP Account

Use this section to add your POP email account.

Thunderbird is a free application any customers using an older version than 17, we suggest you upgrade direct from Mozilla - http://www.mozilla.org/en-US/thunderbird/
1

Open Thunderbird and click on Create a New Account

2

Select Skip this and use my existing email

3

Complete the details on the wizard that loads up, and click Continue

Full Name : Your Name
E-Mail Address : your.name@domain.com
Password : This is the password you associated with your mailbox in the control panel
Your Name
your.name@domain.com
4

At this point thunderbird will attempt to look for your server Settings, however the ones it finds will be incorrect, click Manual Config

Your Name
your.name@domain.com
5

You now need to enter your full email address in this box,then click on Retest & Done.

Incoming

Type : pop
Server Hostname: pop.iomartmail.com
PORT: 110
SSL: None
Authentication: Autodetect

Outgoing

Type : SMTP
Server Hostname: smtp.iomartmail.com
PORT: 587
SSL: None
Authentication: Normal Password
Username: Your email address or the username configured in your CP.
Your Name
your.name@domain.com
pop.iomartmail.com
smtp.iomartmail.com
110
587
your.name@domain.com
6

You will be presented with a warning regarding encryption, select I Understand The Risks and click Done

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

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