MAILFILTER (BUSINESS MAIL)
Q View Quarantine
Select "Email" and click on your "Quarantine".
![](/images/ox-appsuite/mf/1.png)
All mail that has been Quarantined will be in the email list, and the content can be read in the reading panel.
![](/images/ox-appsuite/mf/2.png)
Q White list a single email address from quarantine.
Select "Email" and click on your "Quarantine".
![](/images/ox-appsuite/mf/3.png)
Select the email from the address you wish to "White list" and select "Move" from the "More" menu icon.
![](/images/ox-appsuite/mf/4.png)
Select "Whitelisted Addresses" and click "Move".
![](/images/ox-appsuite/mf/5.png)
Select the "Whitelisted Addresses" folder, and you will see the moved email.
![](/images/ox-appsuite/mf/6.png)
After 60 seconds Business Mail will whitelist the address and the email you "whitelisted" will display in your inbox.
![](/images/ox-appsuite/mf/7.png)
Email from this address will now deliver straight to your inbox.
Q Whitelist a domain from quarantine
Select "Email" and click on your "Quarantine".
![](/images/ox-appsuite/mf/8.png)
Select the email from the domain you wish to "White list" and select "Move" from the "More" menu.
![](/images/ox-appsuite/mf/9.png)
Select "Whitelisted Domains" and click "Move".
![](/images/ox-appsuite/mf/10.png)
Select the "Whitelisted Domains" folder and you will see the selected email.
![](/images/ox-appsuite/mf/11.png)
After 60 seconds Business Mail will whitelist the domain and the email you "whitelisted" will display in your inbox.
![](/images/ox-appsuite/mf/12.png)
Email from this domain will now deliver straight to your inbox.
Q Whitelist an email address you have not received an email from before
Select "Settings" icon.
![](/images/ox-appsuite/mf/13.png)
Expand "Email" and select "Filter Rules".
![](/images/ox-appsuite/mf/14.png)
Click "Add New Rule".
![](/images/ox-appsuite/mf/15.png)
Complete the form and click "save".
![](/images/ox-appsuite/mf/16.png)
Your rule will now display in your filter list.
![](/images/ox-appsuite/mf/17.png)
Email from your specified email address will now deliver straight to your inbox.
Q Delete an email address from your whitelist.
Select "Email" and click on "Whitelisted Domains" or "Whitelisted Addresses".
![](/images/ox-appsuite/mf/18.png)
Select the email you wish to remove from your whitelist and click "Delete".
![](/images/ox-appsuite/mf/19.png)
Email from this address will now be subject to quarantine.
Q Blacklist a single email address from quarantine.
Select "Email" and click on your "Quarantine".
![](/images/ox-appsuite/mf/20.png)
Select the email from the address you wish to "blacklist" and select "Move" from the "More" menu.
![](/images/ox-appsuite/mf/21.png)
Select "Blacklisted Addresses" and click "Move".
![](/images/ox-appsuite/mf/22.png)
Select the "Blacklisted Addresses" folder, and you will see the selected email.
![](/images/ox-appsuite/mf/23.png)
Email from this address will now deliver straight to your blacklist and go into your quarantine.
Q Blacklist a domain from quarantine
Select "Email" and click on your "Quarantine".
![](/images/ox-appsuite/mf/24.png)
Select the email from the domain you wish to "Blacklist list" and select "Move" form the "More" menu.
![](/images/ox-appsuite/mf/25.png)
Select "Blacklisted Domains" and click "Move".
![](/images/ox-appsuite/mf/26.png)
Select the "Blacklisted Domains" folder and you will see the selected email.
![](/images/ox-appsuite/mf/27.png)
Email from this address will now deliver straight to your blacklist and go into your quarantine.
Q Blacklist an email address you have not received an email from before
Select "Settings" icon.
![](/images/ox-appsuite/mf/28.png)
Expand "Email" and select "Filter Rules".
![](/images/ox-appsuite/mf/29.png)
Click "Add New Rule".
![](/images/ox-appsuite/mf/30.png)
Complete the form and click "Save".
![](/images/ox-appsuite/mf/31.png)
Your new rule will now display in your list of filters.
![](/images/ox-appsuite/mf/32.png)
Email from this address will now deliver straight to your blacklist and go into your quarantine.
Q Blacklist an email based on content (words and phrases)
elect "Settings" icon.
![](/images/ox-appsuite/mf/33.png)
Expand "Email" and select "Filter Rules".
![](/images/ox-appsuite/mf/34.png)
Click "Add New Rule".
![](/images/ox-appsuite/mf/35.png)
Complete the form and click "Save".
![](/images/ox-appsuite/mf/36.png)
Your new rule will now display in your list of filters.
![](/images/ox-appsuite/mf/37.png)
Email containing your selected content will deliver to your blacklist and go into to your quarantine.
Q Delete an email address from your blacklist
Select "Email" and click on your "Blacklisted Addresses" or "Blacklisted Domains".
![](/images/ox-appsuite/mf/38.png)
Select the email you wish to remove from your blacklist and click "Delete".
![](/images/ox-appsuite/mf/39.png)
Email from this address will now be subject to delivery to your inbox however if it looks like spam it will deliver to your quarantine.