Outlook 2013 & 2016 (IMAP - POP)

CONVERT IMAP TO POP IN OUTLOOK 2013

Helpful Hint!

Before you start you will need to have the password for your mail box which can be reset via your control panel if you do not know it! We keep your passwords encrypted for safety.

Customers should note when moving from IMAP-POP any mail stored in IMAP folders will not be accessible via your mail client when your POP account is setup. Any mail in IMAP folders will need copied into your inbox.

A Removing Your IMAP Account

Before you can configure Microsoft Outlook 2013 to POP you will need to remove your IMAP email account

1

Select the File Menu and then select Account settings from the Account and Social Network Settings Menu.

2

Select the account you wish to remove and click Remove

3

Confirm you wish to remove the account by clicking YES

4

Click the Close Button

B Adding Your POP Account

Use this section to add your POP email account.

1

Start Microsoft Outlook 2013 from the start menu. Click File, and then click Add Account.

2

At the bottom, select Manual setup or additional server types, and click the Next button.

3

Select POP or IMAP, and click Next

4

Enter the Following Information

USER INFORMATION

Your Name : Your Name
E-Mail Address : your.name@domain.com

SERVER INFORMATION

Account Type: pop
Incoming Mail Server : pop.iomartmail.com
Outgoing Server : smtp.iomartmail.com

LOGON INFORMATION

Username : Your email address or the username configured in your CP.
Password : This is the password you associated with your mailbox in the control panel
Your Name
your.name@domain.com
pop.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
5

Click on More Settings.

Your Name
your.name@domain.com
pop.iomartmail.com
smtp.iomartmail.com
your.name@domain.com
6

Select the Outgoing Server tab. Then check the box beside My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.

7

Click OK

8

Click Next

9

After the test account settings check has finished click Close.

10

Click the Finish button

Still having trouble sending mail? You may need to change your SMTP Port - info on how to do this can be found Here

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