Reseller Control Panel Quick Start Guide

How to update your contact details

1

You can amend your contact details by raising a ticket with our support department, you can raise a ticket by clicking "Get Support" from the help section on the left hand navigation

2

Select "Ask A Question"

3

Complete the form Selecting the Category "Domain Name Support >> General"

Ensure you attach 2 signed letters, 1 form the new owner and 1 form the old owner

Click Submit

4

Confirmation of your question will be presented on the screen

5

When the work is complete you will receive email confirmation the update has been made and you can also check progress on your tickets by clicking "Your Questions"

UPDATING YOUR EMAIL ADDRESS

All renewal notifications will be sent to your contact email address which can be kept up to date via the Account Management section of the control panel

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Reseller Email Address" section add change your default email address and click "change Email"

3

You will be presented with a success message



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