How to remove a domain from redemption
Before proceeding please ensure you have sufficient funds in your reseller account to cover the redemption fee of £99+VAT as well as the standard renewal fee for the domain.
If you could also let us know how many years you wish to renew the domain for
You can remove a domain from redemption by raising a ticket with our support department, you can raise a ticket by clicking "Get Support" from the help section on the left hand navigation

Select "Ask A Question"

Complete the form Selecting the Category "Domain Name Support >> General"
Click Submit

Confirmation of your question will be presented on the screen

When the work is complete you will receive email confirmation the update has been made and you can also check progress on your tickets by clicking "Your Questions"

Update Whois Details |
Process a Renewal or change Billing |