Reseller Control Panel 

Account

1

You can access your Account Settings from the "left hand" or "main screen" navigation

 

Q Set New Holding URL

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Holding page URL" page enter your Holding Page URL and click "Change Holding Page"

3

You will be presented with a success message

Q Set Default Name Servers

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Default Nameservers" section enter the nameservers you wish to register all domains under and click "Update Nameservers"

3

You will be presented with a success message

Q Set A Default Zone File

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Default Zone Records File" section select the domain with the zonefile you require as Default and click "Update Default Zone File"

3

You will be presented with a success message

Q Reset Password

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Change Reseller Password" section enter your current username, old password and new password then click "Update Password"

3

You will be presented with a success message

Q Default Contacts

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Default Contacts" section select the contacts you wish to set as default for "Admin" and "Technical" and click "Change"

3

You will be presented with a success message

Q Reseller Email address

1

Select "Account Config" from the Left Hand Navigation Menu

2

From the "Reseller Email Address" section add change your default email address and click "change Email"

3

You will be presented with a success message

Q Price List

1

Select "Your Price List" from the Left Hand Navigation Menu

2

A price list for all your services will be displayed

Q Add Funds

1

Select "Add Funds" from the Left Hand Navigation Menu

2

If you have a card on the system click "Use this card", If not enter new card details"

3

Enter the value of funds you want to add to your account and click "Submit"

4

You will be presented with a success message

Q View Transactions

1

Select "view Transactions" from the Left Hand Navigation Menu

2

You can enter a date range to search by entering dates and clicking "Submit"

3

Your Search Criteria will be displayed below

4

You can view an invoice by clicking on the link under the "Detail" heading

5

The Invoice will be displayed on the screen

Q Add New Contact

1

Select "Manage Contacts" from the Left Hand Navigation Menu

2

Click "Create a Contact"

3

Complete the form and click "Submit Contact Details"

4

You will be presented with a success message

5

Click "Login" to log into this users control panel, full information on YOUR CP can be found here

Q Manage Existing Contact

1

Select "Manage Contacts" from the Left Hand Navigation Menu

2

Click "Manage" beside the contact you wish to manage

3

Make changes and click "Submit Contact Details"

4

You will be presented with a success message

5

Click "Login" to log into this users control panel, full information on how YOUR CP works can be found here

Q Configure End User Control Panel

1

Select "End User CP Setup" from the Left Hand Navigation Menu

2

From the "Choose A Colour Scheme" Section select a colour scheme

3

From the "Display your Logo" Section, highlight, "Please Use My Logo" and click "Browse

Find your Logo on your computer and click "Open"

4

From the "Details to display on the end user control panel" Section select the details you want to show and enter the details (clicking example shows where they will display on YOUR CP)

5

Click "Save Changes"

6

View your changes by clicking "Preview Change"

7

If you are happy with the preview click "Push all changes live" to make the changes live for your user

Q Finances (Account Balance)

1

Select "Finances" from the Left Hand Navigation Menu

2

You will be given info on the value of funds in your account

Q Finances (Balance Warning)

1

Select "End User CP Setup" from the Left Hand Navigation Menu

2

Enter the value you want to receive Low balance warnings for and click "Update"

3

You will be presented with a success message

Q Export to CSV

Packages

1

To export your packages click Packages >> Export All

2

You will now have a CSV export of all your Packages

Domains

1

To export your Domains click Domains >> Export All

2

You will now have a CSV export of all your Domains

Contacts

1

To export your contacts click Account >> Export All Contacts

2

You will now have a CSV export of all your Packages

Transactions

1

To export your Transactions click Account >> Export All Transactions

2

You will now have a CSV export of all your Packages

Q Manage (Add) Users

1

Select "Multi User Access" under the Account section on the Left Hand Navigation Bar

2

Click "Create New User"

3

Complete the form with the access levels you wish to give the new user and click "Submit User Details"

4

You will be presented with a success messange and the new user can access the control panel with the credentials you set up

Quickstart CP Guides

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