Control Panel

EMAIL FILTER

Customers should note this guide refers only to customers with a Professional Mail Service, those on Complete Mail Business Mail should manage their Mail Filter via the Webmail Interface

1

You can access your mail filter form the Anti- Spam and Security section on the "left hand" navigation.

2

To manage your mailfilter click "manage" beside the domain you want to manage.

If you are on a trial version of the mailfilter you can upgrade or cancel by clicking "Upgrade" or "Cancel" as appropriate.


 

Q Mailfilter interface

1

The Mail Filter Interface gives a full overview & statistics about any email that has been received by the mail filter, Additionally, it allows you to vie Quarantine and manage how your email is processed.

2

When navigating within the "Tools and Settings" Section you can navigate back to the main screen by clicking "AntiSpam Management"

Q View & manage your quarantined email

1

Decide what period you want to view quarantine over by clicking "Today", "Week" or "All"

2

Select the mail you wish to manage by checking the box beside it then click "Delete" or Deliver"

Q Add addresses or domains to your white list

1

Select "View" beside "Manage Your White List" under the "Tools & Settings Header"

2

Enter a domain or email address you want to be added to your white list ad click "Add"

3

When you are finished adding domains or email addresses click "Save"

Q Deleting a domain or email address from your white list

1

Select "View" beside "Manage Your White List" under the "Tools & Settings Header"

2

Select "Delete" beside the email or address you wish to delete

3

When you are finished adding domains or email addresses click "Save"

Q Add addresses or domains to your black list

1

Select "View" beside "Manage Your Black List" under the "Tools & Settings Header"

2

Enter a domain or email address you want to be added to your black list ad click "Add"

3

When you are finished adding domains or email addresses click "Save"

Q Deleting a domain or email address from your black list

1

Select "View" beside "Manage Your Black List" under the "Tools & Settings Header"

2

Select "Delete" beside the email or address you wish to delete

3

When you are finished adding domains or email addresses click "Save"

Q Add a word or phrase to your monitored list

1

Select "View" beside "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Enter words or phrases you wish to be monitored and click "add"

3

Click Save

Q Delete a word or phrase from your monitored list

1

Select "View" beside "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Select "Delete" beside the word or phrase you wish to remove from your monitored list

3

Click "Save"

Q Copy emails to another address that contain monitored words or phrases

1

Click "Edit" under "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Enter an email address and click "Save"

Q Stop copying emails to another address that contain monitored words or phrases

1

Click "Edit" under "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Remove the address and click "save"

Q Add a word or phrase to your blocked list

1

Click "view" beside "Manage Your Blocked Phrases" under the "Tools & Settings Header"

2

Enter words or phrases you wish to be blocked and click "add"

3

Click "Save"

Q Delete a word or phrase from your blocked list

1

Click "view" beside "Manage Your Blocked Phrases" under the "Tools & Settings Header"

2

Click "Delete" beside the word or phrase you want to delete

3

Click "Save"

Q View Settings

1

Click "setup" beside "View your current configuration settings" under the "Tools & Settings Header"

2

You will be presented with an overview of how your mail filter is configured

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