www.yourcp.co.uk

Mail Filter

Customers should note this guide refers only to customers with a Professional Mail Service, those on Complete Mail Business Mail should manage their Mail Filter via the Webmail Interface

1

You can access your mail filter form the Anti- Spam and Security section on the "left hand" or "main screen" navigation

2

To manage your mail filter click on "Login"


 

Q Mail filter interface

1

The Mail Filter Interface gives a full overview & statistics about any email that has been received by the mail filter, Additionally it allows you to vie Quarantine and manage how your email is processed. The image below advises that for this domain  "5" emails were processed by the mail filter today and the last on was by "clarice_pierce@spasaludyestetica.com"

2

When navigating within the "Tools and Settings" Section you can navigate back to the main screen by clicking "AntiSpam Management"

Q View & manage your quarantined email

1

Decide what period you want to view quarantine over by clicking "Today", "Week" or "All"

2

Select the mail you wish to manage by checking the box beside it then click "Delete" or Deliver"

Q Add addresses or domains to your white list

1

Select "View" beside "Manage Your White List" under the "Tools & Settings Header"

2

Enter a domain or email address you want to be added to your white list ad click "Add"

3

When you are finished adding domains or email addresses click "Save"

Q Deleting a domain or email address from your white list

1

Select "View" beside "Manage Your White List" under the "Tools & Settings Header"

2

Select "Delete" beside the email or address you wish to delete

3

When you are finished adding domains or email addresses click "Save"

Q Add addresses or domains to your black list

1

Select "View" beside "Manage Your Black List" under the "Tools & Settings Header"

2

Enter a domain or email address you want to be added to your black list ad click "Add"

3

When you are finished adding domains or email addresses click "Save"

Q Deleting a domain or email address from your black list

1

Select "View" beside "Manage Your Black List" under the "Tools & Settings Header"

2

Select "Delete" beside the email or address you wish to delete

3

When you are finished adding domains or email addresses click "Save"

Q Add a word or phrase to your monitored list

1

Select "View" beside "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Enter words or phrases you wish to be monitored and click "add"

3

Click Save

Q Delete a word or phrase from your monitored list

1

Select "View" beside "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Select "Delete" beside the word or phrase you wish to remove from your monitored list

3

Click "Save"

Q Copy emails to another address that contain monitored words or phrases

1

Click "Edit" under "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Enter an email address and click "Save"

Q Stop copying emails to another address that contain monitored words or phrases

1

Click "Edit" under "Manage Your Monitored Phrases" under the "Tools & Settings Header"

2

Remove the address and click "save"

Q Add a word or phrase to your blocked list

1

Click "view" beside "Manage Your Blocked Phrases" under the "Tools & Settings Header"

2

Enter words or phrases you wish to be blocked and click "add"

3

Click "Save"

Q Delete a word or phrase from your blocked list

1

Click "view" beside "Manage Your Blocked Phrases" under the "Tools & Settings Header"

2

Click "Delete" beside the word or phrase you want to delete

3

Click "Save"

Q View Settings

1

Click "setup" beside "View your current configuration settings" under the "Tools & Settings Header"

2

You will be presented with an overview of how your mail filter is configured


Information submitted on this page is subject to our privacy policy

Information submitted on this page is subject to our privacy policy

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